One of the best pieces of advice I got from my mentor while building my practice was to use DentalMarketing.net for postcards and phone training. In our first 5 months since opening, we have scheduled 93 patients from our mailers! My staff loves the day after they hit mailboxes because they know the calls will start coming in. The phone training was incredible for us, as we opened the office with a team that had never worked the front desk before. DentalMarketing.net has been the best value for our marketing. Working with NiCole, Sean, and Brayden has been a great experience! I recommend them to all of my friends that are starting practices!
I would like to take this opportunity to tell everyone how pleased I am about my association with DentalMarketing.net, and the results achieved from the postcard we send out regularly to our market area residents. To sum it up in just a few words: the card pays for itself! Sending the postcard is one of the foremost ways our practice drives patient growth. It allows us to repeatedly reach our market area patient base, while also growing knowledge of the services and value we offer. Some of the attributes I like about DentalMarketing.net and their postcard design: • The card is large and hard to miss when received in the mail. • It communicates our presence in the market area, as well as the services we offer and the value to our patients. • We are able to reach a sizable target market and greater number of potential patients for the cost. • The return undoubtedly outweighs the investment. Additionally, there are other factors that make the card so successful. The company and staff are so easy to work with; they are proactive for sure. We are always made aware when it’s time to prepare a mailing, so we never miss an opportunity to reach our target market with the postcard. The postcard is also extremely customizable. We can adapt it to fit our market type closely, as well as customize the information on the card with regards to offers and services. Our particular card “fits” for our market patient. Along with all of that, DentalMarketing.net provides training to our office staff so they can properly handle the questions from inquiring patients. All in all, I am totally happy with the results we achieve with the postcard and our relationship with DentalMarketing.net. We will be continuing to use them moving forward.
We have been using DentalMarketing.net since the end of 2013, and we are extremely pleased with the results and quality of patients that are responding to our mailings. The best feature about DentalMarketing.net that sets them apart is the ability to listen to all of our calls and utilize the online portal as a training tool for our team. We would highly recommend DentalMarketing.net to any practice looking to grow their patient base.
Over the years I have tried many programs, and none of them offer the support of DentalMarketing.net. With telephone training and call tracking, it is a marketing plan that ties together all the loose ends. Your personal dashboard tells you how well your staff is doing for each mailing, as well as what times your calls are coming in to the office. There is also a source for training and plenty of statistics so you know just how well you are doing. DentalMarketing.net leaves no stone unturned to help you get the most out of your mailing. If you are looking for a company that is professional and cares about your success, this is the one you need on your team.
We started using DentalMarketing.net to grow our office from 4 days a week to 5 days a week. Because we chose DentalMarketing.net, this was easily accomplished. The postcards are attractive and high quality. Most importantly, the company knows how to target the right type of patients for our office. I highly recommend DentalMarketing.net to anyone looking to send direct mailers. You will not be disappointed.
We have been using DentalMarketing.net for over a year and a half now and have seen a steady flow of new patients in our office from the postcards. I have used other postcard companies in the past and have not seen results like those we’ve gotten from DentalMarketing.net. I love the dashboard; I love being able to listen to the calls per postcard; I also love being able to look at past designs and how they performed. The one thing that really sets their team apart from other postcard companies is their amazing staff! I have two hardworking team members at DentalMarketing.net who make sure we stick to our deadlines every month, and also help me think of new and creative campaigns. I can give them an idea in the morning, and by the afternoon (even after 6-7 revisions) I have a finalized postcard! If I were to use a different company, that would be about a two week process! I am grateful for DentalMarketing.net’s speed and professionalism, and would highly recommend them!
We have worked with DentalMarketing.Net for several years now and have enjoyed excellent customer service from them!!! Their account management team has always been on top of things. We have seen significant growth in the number of new patients for our established offices, as well as our new offices that we have opened since August of 2015. The Dashboard is very easy to use, and has been a great tool in analyzing the calls, along with targeting key performance indicators for the customized staff training program they offer. I would highly recommend DentalMarketing.Net for anyone wanting to increase new patient flow.
Our practice started using DentalMarketing.net’s services in July 2015. In just a few months, we gained 52 new patients. Our front desk staff was continuously coached through over-the-phone trainings, where we received pointers on how to handle calls, what questions to ask, and how to successfully schedule patients. Because of DentalMarketing.net, we were able to reach new patient numbers beyond our expectations. Any practice can benefit from using their services and learning their techniques. We thank you, DentalMarketing.net!
Six months into my start-up, as I evaluate my numbers, I am exceeding all of my projections for new patients and production. The production from the postcards is double that of any other referral source or marketing efforts I have made. We are seeing 55 new patients on average each month. I know this success would not be possible without the help of DentalMarketing.net.
Since beginning our marketing efforts with DentalMarketing.net, our area has grown by leaps and bounds. As a result of the DentalMarketing.net mailer campaign, Fossum Family Dental Care has been brought to the attention of families in the greater Richmond and Katy areas. The coverage of our mailer helps to keep our practice growing, along with generating awareness to families moving to this area.
As a brand new start-up practice, we were certain we would need great quality marketing to let people know about us. We were thrilled to have found a great partner in Dental Marketing.Net early on. We have been able to see up to 100 new patients a month since we’ve started our mailers! On top of the amazing exposure they have given us, we love the ability to listen to our phone calls in order to constantly improve and train our staff with the monthly training calls. These guys know their stuff, and it truly works! We are excited to continue working with DentalMarketing.net for many years to come!
I worked with a couple of marketing companies when I started out, and was not quite happy with the ROI I was seeing. When I met DentalMarketing.net at the CDA, it had been about 10 years since I last used an external marketing source. I was amazed by their new technological analysis that helps you keep track of your marketing targets, and also allows you to see where your new and existing patients are coming from. I love the look of their dental postcards, and I can request changes on my postcard instantly, right on my dashboard. I am able to track all the phone conversations that my team is having with potential new patients, and I can utilize the many resources on my dashboard to help my team improve the quality of the initial phone contacts. There are training videos that my team can watch, and they can keep track of their own statistics on how they are doing when handling phone calls. I can have peace of mind that my phone calls are being handled properly in order to increase my ROI. I also love that Rex, my DentalMarketing.net assistant, calls me every month to make sure that I get the most out of my ROI. Our new patients per month have increased because my front desk team is better trained. Thank you so much for all the support, resources, and in helping my office grow.
I opened a new office during the spring of 2014. Immediately, we were flooded with new patients by utilizing DentalMarketing.net’s systematic approach. Their staff is friendly, pro-active, and great to work with. The value they create with their follow up on incoming calls has been very helpful. We average between 70-80 new patients per month. This has led to great profitability since opening. Thanks DentalMarketing.net for all your help! You Rock!
Shhh! Don’t tell anyone else in Northeast Georgia the secret… Our phones are ringing, and new patients are scheduling and accepting treatment. Our trained team members have access to the information and training they need to be successful in turning these calls into new patients. DentalMarketing.net’s dashboard makes it easy to track our progress, follow up with prospective patients, and continue to improve our phone skills. When new patients through direct mail become referral sources, you really start to see the multiplication process unfold and enjoy the results of your efforts and investment. Our DentalMarketing.net account manager, Robbie, is just a phone call away and is always ready to help, encourage, and provide expert advice while still listening to our specific needs. The best part is we are generating the patients we need to allow my husband and I achieve our goal of “practicing retirement.” New patients through direct mail are happy to see our wonderful new associate doctor, and we can afford to get more time away from the office!
I’m so thankful I found DentalMarketing.net! Our practice has been consistently using direct mail for over 10 years and, during that time, we’ve used several companies. By far, I’ve been the most impressed with DentalMarketing.net. The fact that they manage the mailing schedule, do the design work, track and listen to the calls, AND provide phone training has been a huge help. Their customer service is awesome and our account rep is always helpful. The steady flow of new patients we get from the postcards keeps our 3 dentist practice busy and easily covers the cost of this marketing effort. I look forward to working with them for years to come!
Our office has been using DentalMarketing.net for almost three years now. We are a brand new practice which opened our doors 4 years ago, and have seen steady growth of 30% each year since opening. This would not have been possible without the great work of DentalMarketing.net’s staff. The fact that every call is recorded and reviewed by them is a great time-saver and training tool for our staff. It also helps us to monitor the results of the postcards with each mailing. I could honestly say that they are one of the best (or may be the best) mailing services around. Thank you DentalMarketing.net!
In December 2012, I took a leap of faith and purchased a failing dental practice. The practice was losing patients and the revenue was dropping each month. I was very hesitant to use mailers and postcards; however, my consultant encouraged me to give it a try. DentalMarketing.net was the obvious choice. They have a great reputation and were able to explain to me the benefits of their system. My team at DentalMarketing.net helped me to create a postcard that truly reflected our practice philosophy and atmosphere. I took a lot of time choosing the areas where I wanted our mailers to be sent. My DentalMarketing.net team was extremely helpful and patient as I made multiple changes to the mailing zones. The end result was an average of 50-60 new patients per month! Our practice is located in a very competitive market, so our results are not typical to the surrounding area. The support that DentalMarketing.net offers is invaluable. I definitely feel like I have a team of professionals giving us the tools we need to grow our practice.
Since using DentalMarketing.net, our office has seen a distinct and measurable difference in our new patient numbers. The cards are reaching potential patients that we have not been able to reach with our previous mailings and various advertising methods. It is awesome to be able to track how effective the cards are! Having the calls recorded was also a very powerful learning tool for our staff because it helped our staff hear, with their own ears, how they sounded and responded to our patients. This, in turn, made it easier for them to accept coaching on calls. DentalMarketing.net does all the work for us, and with our choice of information. Choosing DentalMarketing.net was one of the best advertising decisions we have made!
As I was building a new office in 2014, I knew that I needed an edge to really get my practice to grow and flourish. That secret edge was DentalMarketing.net! They have been the most effective tool we have utilized to increase our practice’s growth. I love how we can track each campaign and directly see the success of our different mailers. Without DentalMarketing.net, we would be another “average-joe” dental practice making excuses about the “slow” economy causing our stunt in growth. If you want to set your dental marketing above your competitors, start today! I personally have had multiple dentists and specialists call me that have received our mailers, so impressed, wanting to know how we do it. Trust me – if you have dentists calling you, new patients will definitely be calling, too!
DentalMarketing.net has been the best decision our three growing offices have made in direct marketing. There is not a better value, nor a more comprehensive system, in direct mail. On top of that, their support team has been first-class. We love working with NiCole on our designs and strategy, and Brayden with his training of our front office team. You will definitely see an increase in new patients when working with DentalMarketing.net, but the main value comes with their software and training. Working with them has been an eye-opener on evaluating how my front desk is handling calls, and it’s been a boom for new patients. We will enjoy growing with DentalMarketing.net in the future.
We were referred to DentalMarketing.net by a fellow colleague and we couldn’t be happier. We started our practice in December 2012 with zero patients and two employees. A few months later, we started using DentalMarketing.net to boost our new patient numbers. In the 9 months since signing up with them, we have seen a steady stream of new patients and have seen the practice grow tremendously! Top-notch customer care and support is what sets DentalMarketing.net apart from their competitors. The entire staff of DentalMarketing.net is knowledgeable and results-driven. From helping you design a postcard, to researching key mailing areas, they assist you every step of the way, and leave you worry-free. Additionally, our campaign manager, Robbie, has been a tremendous asset to our practice and is truly invested in its success. If my dental team has a question, Robbie responds within an hour, if not minutes. Additionally, they offer on-going staff coaching which has helped our team achieve almost 60% closing ratio on ﬁrst time phone calls. Our practice has a high retention rate on patients that we have scheduled appointments for through DentalMarketing.net. In turn, these new patients have referred their family and friends to our practice, thereby exponentially increasing the number of new patients! Within a little over a year, our practice has now grown to 1000 patients, 3 full-time receptionists, 2 full-time hygienists, an Oral Surgeon, and an Endodontist. DentalMarketing.net has made us, once again, believe in direct mail marketing. This is, by far, the best marketing tool we have used. Without hesitation, we will continue to work with them for years to come!